• Registered: 10 Feb 2011
  • Posts: 13

Topic: Page going blank.

Hi there,

A slight hiccup with one of clients means everytime he tries to update his pages with stock and images on namely his materials and tablet page sometimes the pages when updating goes blank. I've attempted to download the page and open it but this is also blank.

Somehow the CMS system caused the page to loose all data. He is not very happy as a result and we have fear this could happen to other clients (although it has not yet). We keep backups but I think he spent 2 hours doing work which he is now hitting at us for loosing rightly so.

The website is http://www.somervillestonememorials.co.uk/

  • Registered: 20 Dec 2010
  • Posts: 180

Re: Page going blank.

We'll look into this straight away, Cliff. Something's definitely not right there.

  • Registered: 21 Dec 2010
  • Posts: 295

Re: Page going blank.

Hi Cliff, it should be ok now. Have you had any more problems?

  • Registered: 10 Feb 2011
  • Posts: 13

Re: Page going blank.

Hi there excellent, thankyou very much. Will let you know if we encounter any hiccups.

  • Registered: 07 Jun 2011
  • Posts: 1

Re: Page going blank.

This is happening to me. What did you do to fix it?

  • Registered: 21 Dec 2010
  • Posts: 295

Re: Page going blank.

Hi Fritz, I've replied to your emails on this problem and explained how to fix it.