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Have you checked your page permissions?

You have 4 websites in your account, could you email us with more details about which one you are referring to please?

If you could email us the FTP details we will look into this for you...

As this is an account-related issue, I have responded via email

Thank you, everyone, for your patience whilst we experienced these problems.

On a positive note, the beauty of a system like SimpleCMS, is that if and when something fails at our end, your clients' sites are not affected at all. Granted, it's not ideal that your clients cannot edit their sites through the system and would have to contact you to make changes via FTP, etc. but the sites do remain online and fully functioning.

We hope you will continue to use the system and know that when something like this happens, we will do our best to ensure that there is a minimum amount of disruption for both you and your customers.

Thank you again for your patience while we sorted this issue and we intend to keep these to a minimum (if at all) for obvious reasons.

Thank you, everyone, for your patience whilst we experienced these problems.

On a positive note, the beauty of a system like SimpleCMS, is that if and when something fails at our end, your clients' sites are not affected at all. Granted, it's not ideal that your clients cannot edit their sites through the system and would have to contact you to make changes via FTP, etc. but the sites do remain online and fully functioning.

We hope you will continue to use the system and know that when something like this happens, we will do our best to ensure that there is a minimum amount of disruption for both you and your customers.

Thank you again for your patience while we sorted this issue and we intend to keep these to a minimum (if at all) for obvious reasons.

UPDATE: what was an isolated few cases has now turned into a server issue and we're in the process of getting to the bottom of this with our hosting provider. We aim to get this up-and-running as soon as possible; I know how frustrating this will be for you all and your clients. It's very frustrating for us too. Thank you so much for your patience, guys.

This isn't a system-wide issue but if so many of you are experiencing this then there's obviously something wrong. Please let us investigate this and get back to you as soon as we can. In the meantime, please accept my apologies for the problems you've been experiencing.

This is a nice idea, we will bear it in mind for the new release which is due to start its testing phase later in the year

You need to add images through the text editor, as it's different to the way you would crop the image for instance. You can only change the image when there is an image edit flag.

Could you email the details through to us so that we can test them...?